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Summarizes some of the key findings of academic papers presented at the First World Congress on the Management of Electronic Commerce, which took place in January, 2000, in Hamilton, Ontario, Canada, sponsored by McMaster University. The conference was attended by 243 delegates from more than 25 countries. Outlines two meta‐management issues including: the importance of taking a strategic approach to Internet ventures as well as considering infrastructure design during implementation. Several of the papers presented fell into three broad functional categories including operations, human resources and marketing. Finally, a summary of internationalization and education implications is discussed.

The purpose of this paper is to present a case study of a hospital nursing unit that has evaluated and approved a two‐bin “e‐kanban” replenishment system based on passive high frequency radio‐frequency identification (RFID) technology.

The case study analysis is based on both qualitative and quantitative data that were collected using semi‐structured interviews, on‐site observations and experience from previous implementations. The data and simulation analysis presented in this paper were validated by key respondents thereby increasing their reliability.

Results indicate that implementing the e‐kanban RFID solution in conjunction with the redesign of the ward floor and of the roles and functions can substantially improve business and operational performance. The most important benefits for the hospital are derived from the time saved from non‐value‐added activities that can be transferred to patient care activities and the significant reduction of on‐hand inventory at distributed storage locations. The solution is considered an alternative that requires less initial investment than RFID‐enabled cabinets used in the replenishment of consignment and high‐value supplies in operating rooms and cardiac catheterization laboratories.

There is a need to conduct further research on RFID supply chain management (SCM) applications in the healthcare sector as this area holds a great potential for performance improvements. Additionally, there is a need to conduct more in‐depth research into the isolated impact of RFID technology in comparison to the change management and process redesign that it generates. One key limitation of this research is the case study approach based on a single case. This paper, therefore provides direction for practitioners on how to assess RFID's potential impact in the healthcare supply chain.

While most of the research on RFID in healthcare sector focuses on active RFID technology for asset management, this research presents a novel RFID application and contributes to our understanding of RFID's potential in intra‐organizational SCM processes.

The purpose of this paper is to present the results of an analytical and experimental research for the development of an innovative product designated RFID environment (RFID‐Env). This software is designed for the use of professionals in computer systems and plant engineering who are engaged in research and development (R&D) of ultra high frequency (UHF) passive radio frequency identification (RFID) systems as applied to the management and operation of logistic supply chains.

The RFID‐Env makes it possible to simulate on computer screens a complete RFID‐Env by processing user data on the technical and physical characteristics of real or virtual RFID‐Envs. Information outputted can include descriptions of the performance to be expected from a given configuration and detailed reports as to whether that particular configuration will succeed in reading all the RFID tags flowing through a defined system.

The paper shows the models and methods on how these simulations can be performed, and this is the major scientific contribution of this work, i.e. what are the logical and physical models that enable the development of software simulators for RFID‐Envs.

This work will be continued to introduce more consideration of the physical environment, such as the interferences produced by the tagged products themselves by scattering the radio frequency (RF) signals, and the models, positioning and focusing of the antennas. New RF prediction models shall be created along the continuation of this paper, with the purpose to rise the amount of environments that can be simulated.

The product is intended for use by developers in computer sciences, and by engineers doing R&D for the solution of RFID problems, and makes it possible to simulate a complete range of virtual RFID‐Envs so that R&D can proceed in a non‐factory atmosphere.

There are only a few related papers that consider in an isolated form some of the problems approached here, but it was not found models that proposed as an integrated form all the processing to an RFID‐Env simulation like here presented.